GETTING YOUR MONEY’S WORTH
Originally Published the Week of May 22, 2023 in Western Outdoor Publications
A few days ago, I had a couple of guys come to our Tailhunter Restaurant and Sportfishing offices here in La Paz. They were pretty troubled to say the least.
Actually, they were pissed off.
And they needed to vent.
Insofar as we run a fishing operation and have been down here forever, I was a handy target.
I knew who they were. They had contacted me several weeks earlier inquiring about a fishing package with hotel, fishing and other things.
Cool. No big deal. Appreciate the inquiry. I gave them a regular quote for the package.
They wrote back that they I was “too pricey” (their words) and they’d just make their own reservations and “wing it.”
So, what they did is go through a general 3rd party online booking agency for their hotel for “great hotel discounts…blah blah blah.”
I’m sure you’ve heard commercials like that.
Then, when they arrived here in La Paz, they walked around the marina and found a guy selling fishing trips and set up several days of charters.
Well…the hotel was not as described online.
It was “not steps to the beach.” The pool was not filled like the pretty photos. It was half-empty because the filters “weren’t working.” The rooms had faulty air-conditioning.
But the hotel staff told them they could “upgrade” if they wanted. They were told that the online booking agency sold them “economy rooms.”
On top of that, they had given the guy at the docks several hundred down payment in cash.
They were supposed to get picked up at their hotel in the morning. No one showed up.
They called the phone he had given them. No answer.
They took a taxi to the marina. No boat. No guy to be found.
And, they let loose on me as if it was MY fault. If I had given them a better price, they would have booked with me!
On top of it, after they finished their story, they asked…
“Can you help us get a refund from the hotel and help them find the guy who sold them the charters so they could get their money back?”
When I asked the guy’s name, all they could tell me was his name was “Gonzalo” and he was short and had black hair. He had a mustache and spoke decent English. He had a New York Yankees baseball hat.
Oh, and he was a “Mexican guy.”
That described about half the population of Mexico.
They promised if I helped them get their money back, they would use that money to book with me in one of the hotels we work with . They would also do their fishing with our operation!
Please oh please help us! Wa-wa-wa!
I had to tell them, they were probably outta luck. They would have to pursue any refunds from the 3rd party online booking company. The hotel surely wasn’t going to give them refunds.
And good luck finding someone named “Gonzalo” out on the docks.
They unfortunately, walked away mumbling something about “everyone in Mexico is a rip-off artist” and some other choice words about me as well.
I hated to see this happen to anyone because there are indeed some good independents out there, but when you cut corners, you sometimes really DO get what you pay for.
And in Mexico, there often isn’t much recourse. You’re on a vacation. You don’t have time or inclination to chase someone around. You’re in country for a limited time so you’re not going to stick around searching for someone to solve your problems.
You’re probably going to just have to eat it and make the best of it. Call it a learning lesson.
The hotel part of their vacation didn’t sound like a scam, but they surely didn’t get what they expected. The guy on the docks? Well, that was possible scam. Or not.
You just don’t know and vacation is a terrible time to find out.
Maybe signals were just crossed. Who knows?
Whether these guys were victimized or not, the biggest problem is there’s no recourse or accountability. There’s no one to go after.
I’m surely not the one to bitch at, fellas .
And therein lies the issue when you “wing it.”
That’s my story!
Jonathan
Jonathan Roldan has been writing the Baja Column in Western Outdoor News since 2004. Along with his wife and fishing buddy, Jilly, they own and run the Tailhunter International Fishing Fleet in La Paz, Baja, Mexico http://www.tailhunter.com.
They also run their Tailhunter Restaurant Bar on the famous La Paz malecon waterfront. If you’d like to contact him directly, his e-mail is: jonathan@tailhunter.com
Or drop by the restaurant to say hi. It’s right on the La Paz waterfront!
Jonathan Roldan’s
Tailhunter International
Website:
http://www.tailhunter-international.com
Mexico Office: Tailhunter International, 755 Paseo Obregon, La Paz, Baja Sur, Mexico
U.S. Mailing Address: Tailhunter International, 8030 La Mesa Blvd. #178, La Mesa CA 91942
Phones:
from USA : 626-638-3383
from Mexico: 044-612-14-17863
.
Tailhunter Weekly Fishing Report: http://fishreport.jonathanroldan.com/
Tailhunter YouTube Video Channel:
https://www.youtube.com/channel/UCBLvdHL_p4-OAu3HfiVzW0g
“When your life finally flashes before your eyes, you will have only moments to regret all the things in life you never had the courage to try.”